Privacy Policy

Alamo Area Resource Center Website Privacy Acknowledgement and Disclosure
Privacy Policy Protecting your private information is our priority. This Statement of Privacy applies to www.aarcsa.com, and Alamo Area Resource Center and governs data collection and usage.

For the purposes of this Privacy Policy, unless otherwise noted, all references to Alamo Area Resource Center include www.aarcsa.com and AARC . The AARC website is an agency news and information site.

By using the AARC website, you consent to the data practices described in this statement.

Collection of your Personal Information
AARC may collect anonymous demographic information, which is not unique to you, such as your:

  • Age
  • Gender
  • Race
  • Sexual Orientation
  • Geographic area

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to learn about our services. These may include: (a) inquiring about our free services; (b) requesting information about our agency; (c) requesting information about an agency sponsored event; (d) sending us an email message, We may use your information for, but not limited to, communicating with you in relation to services you have requested from us. We also may gather additional personal or non-personal information in the future.

Sharing Information with Third Parties
AARC does not sell, rent or lease its customer lists to third parties. AARC may gather non-identifying data to help us improve our services, send you email about AARC’s services or events. AARC may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the applicable laws or comply with legal process served on AARC or the site; (b) protect and defend the rights or property of AARC; and/or (c) act under exigent circumstances to protect the personal safety of users of AARC, or the public.

Automatically Collected Information
Information about your computer hardware and software may be automatically collected by AARC. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the AARC website.

Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

Delete your personal information from our records; and direct any affiliated service providers to delete your personal information from their records when applicable.

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to: Complete the transaction for which the personal information was collected, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us if applicable; Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that
activity.

Debug to identify and repair errors that impair existing intended functionality; Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law; Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent; Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us; Comply with an existing legal obligation; or Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

Children Under Thirteen
AARC does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website E-mail Communications From time to time, AARC may contact you via email for the purpose of providing announcements, alerts, confirmations, surveys, and or other general communication.

E-mail Communications
From time to time, AARC may contact you via email for the purpose of providing announcements, promotion of agency sponsored events, alerts, surveys, and or other general communication. If you would like to stop receiving marketing or promotional communications via email from AARC, you may opt out of such communications by unsubscribing or sending the request in writing via email to aarc@aarcsa.com.

Changes to this Statement
AARC reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website; and/or by updating any privacy information. Your continued use of the website and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be
bound by that Policy.

Contact Information
AARC welcomes your questions or comments regarding this Statement of Privacy.

If you believe that AARC has not adhered to this Statement, please contact AARC at:

Alamo Area Resource Center
Department of Compliance and Quality Management
303 N. Frio St
San Antonio, Texas 78207
Email Address:
rener@aarcsa.com
Telephone number:
210-625-7200

Effective as of February 2023