The San Antonio Metropolitan Health District has opened a COVID-19 hotline for residents to ask questions about the virus. The hotline is available in English and Spanish.
- For COVID-19 questions call 210-207-5779
- The hotline is open Monday – Friday 8 a.m. – 5 p.m.
- Information is also available at: www.sanantonio.gov/health/2019ncoronavirus.
- Information is also available in American Sign Language at this link: http://sat.ahasalerts.com/ActiveAlerts.aspx?id=1334
Currently there are no community cases in Bexar County or the City of San Antonio. The only confirmed cases are individuals who were brought to Lackland Air Force base under a federally mandated quarantine, and those individuals have been in isolation for treatment. Therefore, the risk of infection remains low.
Six practical COVID-19 prevention tips:
The best way to prevent infection is to take precautions to avoid exposure to this virus, which are similar to the precautions you take to avoid the flu. CDC always recommends these everyday actions to help prevent the spread of respiratory viruses, including:
- Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
- Avoid touching your eyes, nose, and mouth with unwashed hands.
- Avoid close contact with people who are sick.
- Stay home when you are sick.
- Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
- Clean and disinfect frequently touched objects and surfaces.
What to know about COVID-19 testing:
- If you are feeling sick, call your primary care physician’s office before going in.
- If you do not have a primary care physician, visit any urgent care or walk-in clinic in the community, but remember to call ahead before your visit.
- Community physicians and other clinical providers have access to CDC protocols to determine whether or not patients qualify for COVID-19 testing.
- Local testing for COVID-19 is currently available only by sending samples to the CDC, in coordination with Metro Health and the CDC.
- People who do not have CDC-defined symptoms and exposure history will not be offered testing for COVID-19.
- If you need additional information call the Metro Health hotline at 210-207-5779. (Monday-Friday 8:00 a.m. – 5:00 p.m.)